Patient Testimonials

Hear what our patients say about us...

Customer Feedback

“The hearing aids are so goo. I wear them when I have visitors, shopping, babysitting grandkids, etc, as it makes it so much more comfortable to hear.”


Thank you (many times over) for being so persistent, and finally winning with my lousy hearing and very advanced “doover”. i di not know it was half-stuffed, more or less, since I first got this particular hearing aid. Mara and I are more than grateful – it works!


I would like to congratulate Smart Hearing Solutions. They are a family business, with generations of knowledge and experience. I suffer congenital deafness, which requires expertise & patience. Jason demonstrates both, he is a credit to the profession.


I was impressed by the caring courteous treatment I received. Everything was explained in a method I could understand. I now understand why I could hear sounds but not understand what was being said. the care taken in selecting the correct hearing aid for me was excellent. the after sales care has been extraordinary and […]

C.P. (Keith) de Jong

Just a quick note to express my total satisfaction. Batteries ordered by phone last week Thursday 26th and received this morning, just four days later by Express Post. From Adelaide to Gold Coast in 4 days with a weekend in between.  Excellent service all round. Price-wise also a big, big saving.


I have found them to be very professional, caring, friendly, but most of all, understand my needs when I’m having trouble with them. They explain everything to me in simple terms.

G. Farmer

I would like to share the excellent service i received from reception to the expertise of the Audiologist Jason in my recent visits in acquiring hearing aids,which i am absolutely thrilled to be wearing. Thank you so much for giving me my hearing back. I give them 5 star recommendation.

Steph G

Very pleased with the service! They recently helped my grandmother with her hearing loss. Thanks

Catherine I

Jason was courteous and thorough. I am very pleased with the service and outcome.


Smart Hearing Solutions has been awarded 5 stars by EarTrak, an independent hearing aid customer satisfaction survey. The Quality Certification of 5 stars means we have succeeded in all 5 categories: Independent Validation of Client Outcomes, Continuing Commitment to Quality Improvement, Client Satisfaction with Hearing Improvement, Client Satisfaction with Hearing Aid Performance and Client Satisfaction […]

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