Free Hearing Test

The first step to finding out whether you have a hearing loss

Hearing loss affects around one in six Australians (source: WHO).

Hearing loss can occur for many reasons. We naturally lose some of our hearing as we age. Many people who work in noisy environments experience high-frequency hearing loss. This means hearing the clarity of speech and voices becomes hard. Sometimes hearing loss happens because of illness and infection.

Because hearing is such an important part of how we connect to the world – in conversations, watching TV or listening to our favourite radio program or podcast – being hard of hearing can lead to isolation, lower wages, depression and ill-health.

Dealing with noise in the workplace

Prevention is always better than cure, so always protect your hearing if you work in a noisy environment. You might also consider having a hearing check once a year. That way you can check if there’s any loss of hearing over time.

Book Your Free Hearing Test

Our free hearing test/check is the first step to finding out whether you have a hearing loss and if we can help. There’s no need for a doctor’s referral. Just give us a call on 1300 017 732 or use our contact and booking form.

Do you have hearing loss?

If you think your hearing is not what it used to be, consider these questions:

  • Do you have trouble hearing conversations in noisy places?
  • Do you often have to ask people to repeat themselves?
  • Are people always mumbling?
  • Do you turn up the TV or radio volume so you can hear clearly?
  • Do you have difficulty hearing conversation on the telephone?
  • Do you sometimes find it hard to work out where sound is coming from?
  • Do you avoid social situations because you have trouble keeping up with the conversation?

If you answer yes to some or all of these questions, it’s worth have a hearing check.

What to expect at your hearing check-up

A hearing test – or hearing check – is easy and painless. We encourage people to bring a family member or friend along to the check-up. This initial hearing test is to check if there is a hearing loss that can be treated.

A ‘typical’ hearing test will take around 30 minutes and involves:


Speaking to our hearing specialist about situations when you’ve had difficulty hearing, your family history, your health and lifestyle.


Your clinician will take a look inside your ears using an otoscope. They’ll check for any obstructions and evidence of infection.

This is shouldn’t cause any discomfort.


Your clinician will then test your hearing at 4 frequencies using an audiometer. Should your clinician find that you have a hearing loss, they’ll recommend that you book for a comprehensive hearing assessment.

Step 4

Pensioners & DVA Clients: If you’re a pensioner or DVA client, it’s worth applying for your Commonwealth Government Hearing Services Voucher at this stage. The Smart Hearing Solutions staff can help you apply. For all others, speak to our staff and we can book you in for a full hearing assessment straight away.

Private Clients: If you are not a pensioner, we’ll book you straight in for a complimentary or full hearing assessment.

To make your appointment for a complimentary, no-obligation hearing check, please call us on 1300 017 732 or book online.